Customer Profile: A High-Volume Industrial Packaging Bag Manufacturer
Located in Qiaotou, Kaohsiung, this industrial packaging bag production company primarily engages in the manufacture of blown film and industrial packaging bags, with exports as a primary focus. The company operates a 24-hour shift system for the blown film production process, which includes subsequent sealing processes, constantly striving to enhance the product’s appearance quality and market competitiveness.
What Caused Scratches in the Packaging Bag Production Process?
In the production of transparent packaging bags, the company uses a brightening powder to increase the bag’s glossiness. However, this brightening powder disperses into the air during the blown film process and adheres to the bag's surface. When the bag reaches the cutting and sealing machines, the powder is scraped off due to machine friction, causing visible scratches. Over time, this powder hardens, creating even more pronounced scratches that impact the appearance of the bag and the customer experience.
Limitations of Cleaning and Maintenance as a Solution
After discussing the issue with our technical team, the customer implemented more frequent cleaning based on our recommendation to slow powder buildup and reduce scratches. While this approach can slow down powder hardening and reduce scratch frequency, it cannot completely resolve the problem. Brightening powder is essential for enhancing the bag’s glossiness, so without altering the material formulation, the only feasible option is regular cleaning to mitigate surface scratches.
How Parkins Helped Address the Scratch Problem
Parkins' technical support team worked closely with the customer to analyze the source of the scratching. We recommended minor modifications to the bag-making machine’s sealing unit and optimized maintenance schedules to reduce surface friction. Additionally, we provided training on cleaning procedures to maintain consistent equipment performance.
Why Customers Trust Parkins Plastic Bag Making Machines
Despite intense market competition, the company’s customers continue to maintain long-term partnerships and often return after trying products from other suppliers. In addition to their good relationship with management, customers emphasize the high stability, ease of adjustment, and user-friendliness of Parkins’ bag-making machines that helped minimize surface friction and reduce scratch risks. These features provide greater quality assurance, which is a key factor that keeps customers coming back.
Results and Ongoing Improvements in Scratch Prevention
By increasing cleaning frequency and continuously improving equipment stability, the company has significantly reduced the frequency of scratches. Going forward, the company aims to further optimize their bag-making processes by continuing collaboration with Parkins on equipment upgrades and maintenance improvements to offer more stable and efficient packaging bag products that meet customer needs.
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